Category: Motivation

Allow Me To “Weigh” In On Your Fitness…

Time is a fleeting thing. It’s the one commodity that humanity can’t create or make more of, so when we run short of time it tends to be firmly and distinctly out of our control. But despite that fact, the amount of time we have in a day is fixed. So one would be inclined to think that we would plan and organize our day based on that fact. At least in regards to most people’s fitness routine, this is rarely the case.

“I don’t have the time…” This has to be, hands down, my favourite excuse. And my most hated one. And it is an excuse, because no matter how hectic your day may be, no matter how busy your schedule, there is ALWAYS a small period of time somewhere in your day that will allow you to work on your fitness. Wake up five minutes earlier in the morning and hammer out ten push-ups, ten sit-ups and twenty five jumping jacks. That’s it! Start with that. Granted, that won’t get you ripped like some of the athletes you may see on television, but it will jump start your day, encourage and increase blood flow, get your metabolism started and help you through the rigours of your day.

I was visited by an old friend recently, one who works in the same field as I do. It was an unexpected visit and I hadn’t seen him in months going on a year’s time. We stepped down to my basement where I have an open area I use as an at-home dojo/workout area. I sat down on a futon that sort of slants downward towards the backrest. It’s only moderately comfortable and sometimes requires effort to get off of.

I will freely admit that a person’s weight can be attributed to a number of different factors and is rarely ever the first thing I notice on someone. But considering that my friend looked markedly different than he had months prior made it a difficult fact to overlook. He and I took one look at the futon and both realized simultaneously that if he sat in that thing he wouldn’t be able to get up from it unassisted. He opted instead to have a seat on the solid weight bench I had placed next to the couch. The back was raised at better than 45 degrees and made an adequate alternative. As he sat, his gut bulged out from between his items of clothing. His breathing seemed slightly laboured and his pants appeared to be strangling parts of a man that should never be strangled (if you get my meaning).

It was heartbreaking. This man had done karate with me in his teens, back in New Brunswick. He had played hockey, golf and spent summers camping and kayaking. He took stock of his positioning and realized he could breath easier if he sat back and relieved the pressure on his abdomen.

I have this personal policy about never asking someone about their weight and/or fitness unless they ask, but considering I’ve known this guy for most of his life, I felt I needed to offer some advice. I asked him what he had been doing with himself in recent months. He replied by telling me about his work schedule, time spent camping with his family and what game his favourite hockey team was in.

I let him go on for a few minutes and when he was done, I said, “I think you know that’s not what I mean… What have you been doing to get yourself into shape?” The fact I said “get into shape” and not “to keep in shape” was not lost on him, and he cast his eyes downward to the floor. I told him that my intention wasn’t to make him feel bad or shame him, but considering his line of work, being in good, fit physical condition was rather important. He essentially explained that he worked long shifts and that when he got home, he just wanted to crash on the couch and do nothing; a feeling that as a Type 1 Diabetic, I know all too well. He also explained that while home, he contributed his time to his significant other and he didn’t feel he had time to workout. Boy, what a self-destructive way to think…

Folks, there will always be something getting in the way of proper fitness. Especially if you let it! Whether it’s your work, your family or just sheer fatigue, something will ALWAYS be there to prevent you from achieving the fitness level you need. Not necessarily the fitness level you want, but the one you NEED! You gotta move, folks! You can eat twenty pounds of kale a week, and I promise you that your health will still falter if you don’t get yourself off the couch and get moving!

Remember the formula I’ve blogged about in previous posts: everything living has some form of movement. Movement creates energy. Energy sustains life. You can’t have one without the others. There are days that my Diabetes has me so exhausted I have difficulty getting myself off the bed. When blood sugars run rampant and adjustments have to be made, all I want to do is curl into a tight little ball and go to sleep. But giving myself that extra little push of determination, I’m able to make my way to the scheduled karate class, or lift some weights, or bring my son around the neighbourhood on the bicycle.

The trick is to understand that fatigue and pain are temporary. But a faltered health that jeopardizes your health and overall life may be quite a bit more difficult to come back from. Most people think that once they get in shape, their work is done. Nothing could be further from the truth. Ultimately, it’s not enough to reach a certain level of fitness; you also have to maintain it. And in order to do that, you need to get off the couch and get at something. You can still watch your hockey game, but maybe do it on a stationary bike or with some free weights. Get your kids and your spouse involved! Speaking from experience, my wife has hammered through a number of workouts with me. She’s a trooper! And of course, my son mimics every little thing he sees me do, so that part is usually easy.

Make a start. That’s it, just start! There are tons of “body weight only” workouts on the web that you can download, so buying equipment and weights isn’t even necessary. As my brother in law has often said, “why put off until tomorrow the workout you could do today.” ☯

Have A Little Faith…

Thich Nhat Hanh was once quoted as saying: “There is a misconception that Buddhism is a religion, and that you worship Buddha. Buddhism is a practice, like yoga. You can be a Christian and practice Buddhism. I met a Catholic priest who lives in a Buddhist monastery in France. He told me that Buddhism makes me a better Christian.”

Religion is a very fluid thing in the modern world. In recent decades, the newer generations have moved further and further from organized religion. Some of this is simply the way of the times; where science and an evidence-based society have moved away from the theological and the unknown. More and more answers that were once provided by religion have been “updated” by science, and faith often takes to the wayside.

I had a rare opportunity this morning as I attended Sunday mass with my mother. As a die hard Catholic, she trained in a convent with the eventual goal of becoming a nun. As I sit here typing this, it dawns on me that I’m quite grateful she chose not to pursue that particular vocation.

As my eyes took in the grand hall of the majestic structure I was seated in, it dawned on me that I had very clear memories of being in church during my childhood. The seats were usually full to the point that there were some services that we had to step out from. But there was probably about 30% to 40% of the seating space occupied, leaving the place feel reasonably empty, which is unfortunate.

While I was listening to the sermon, it dawned on me that Catholic mass is, in effect, like an extremely old form of blogging. Seriously! Think about it for a moment: you have a person who has studied a specific topic or subject for quite a number of years. He then selects excerpts of subject matter, sometimes at random, sometimes not, and provides the pertinent information to a specified audience of interested listeners. Sound familiar? that’s pretty much what blogging is, for the most part.

One part of the sermon that peaked my interest was the fact that the priest was covering subject matter related to death and what comes after, a subject I’ve covered myself in previous blog posts and in other discussion-based forums. The similarities between what the catholic faith believes and what I’ve written about were many, and it brought me to the realization that more often than most of us choose to believe, most mainstream religions will have more similarities than difference in their core beliefs.

There is enough room in this world for everyone’s belief system. At the end of the day, sometimes having faith just means you’re faithful. It doesn’t necessarily have anything to do with sitting in a specified building and following along out of a specific manuscript; our beliefs can be just that: OUR BELIEFS. But whatever those beliefs may be, remember to be tolerant of others’ perspectives, especially at times when they may conflict with yours. The true test of genuine faith is trusting that even though not everyone will believe your point of view or share your theological views, we ultimately all come from the same place. ☯

“But I Don’t Wanna Train With A White Belt…”

Some of the masters in Japan used to have a saying: “Black belts don’t sweat.” Not only is this an incredibly inaccurate statement, it’s an ignorant one as well. Reaching black belt level is genuinely only the tip of the iceberg and the beginning of one’s in-depth training in the martial arts. My Sensei used to say that passing your black belt test was a way to finally and formally ask your Sensei to teach you karate. That perspective always stuck with me.

But the sweating perspective is one that has been circulated and that I’ve heard on occasion during my time in Japan. What I have found over the years, both in Japan and in Canada, is that advanced students will often have a stigma against students of a lower rank. Especially white belts.

Some schools have an established standard in which green or blue belts will take time to provide introductory instructions to new students and white belts. This is reasonable, since black belts and the head instructor are likely to be smaller in number than lower ranked students. So for the most part, it’s a matter of structuring. Which is fine.

The problem begins when one holds any sort of stigma against lower ranked belts simply for the sake of their inexperience. I’ve seen some advanced belts who have made their feelings clear, “my forms and techniques are way too advanced to be spending time with a white belt…” Terrible, terrible…

I’m reminded of a story that originated out of a school related to my style, in the United States. They put on a seminar and were teaching a variety of techniques and weapons and students could partner up or work alone and learn a little bit from every station. At one point, an older gentleman (I wouldn’t begin to guess at his age) came into the dojo wearing a white belt. He began stretching and warming up, and I noticed a number of younger students chuckling among themselves and making jokes. It seemed the majority of students were of the opinion that the man was too old to be starting karate and that his presence at the afternoon’s class was a waste of time.

We paired off for some light sparring at one point and a green belt was left with the old white belt as a partner. It was almost like one of those scenarios where you get chosen last during a dodgeball game… You could tell the green belt felt pretty confident about his odds and squared off with a smirk in his face.

I won’t bore you with the play-by-play of how the match went, but I will tell you this: the old white belted man kicked the living s&*t out of the green belt and made him yield! We came to find out that the old man was actually a master from Okinawa who had attended the seminar. He had a personal philosophy against the ranking system and chose not to wear a black belt. The look on the green belt’s face was priceless.

The lesson here is that there is always a lesson. That is to say, no matter what rank one holds, you can always learn from someone higher. You can always learn from someone lower. Some of the best lessons I’ve learned have come from training with lower ranked belts. Especially since their lack of experience often provides an unpredictability that we often don’t get, through structured martial arts. In the real world, things won’t always be structured and will rarely be rehearsed. So take the lessons where and when you can get them, and don’t be afraid to give up some of your time to teach when needed. In fact, the martial arts ladder requires it. You only get what you’re willing to give. And don’t forget that at one time or another, you WERE a white belt…

I’ve taken a break from writing about my strange odyssey for the next couple of days, since I’m essentially enjoying some down time and have nothing pertaining to the journey happening until next week. But rest assured I’ll keep you all updated once things get back into the swing of it! ☯

A Strange Odyssey, Day 5…

Today, I chose to exercise a personal demon… I visited my old high school. Although I generally don’t talk about it a great deal, I was badly bullied during my school years. I mean the kind of bullying that goes beyond the current, modern-day snowflake definition that everyone wears slogans on their shirts and take to social media about.

I often lived in a lonely shadow, hurriedly sneaking out of school at the end of the day to avoid contact with anyone who may try to hurt me. One of the worst incidents I ever had, involved three guys taking their turns beating on me. The VERY worst incident involved a case where I had another student stab me in the forearm with a pocket knife…

High school and school in general, never held any affection for me. Although I’ve always been a student of all knowledge, there was no love lost when I finally received my diploma and walked away. In fact, I very nearly declined to attend my own graduation and I certainly didn’t attend my prom. The painful memories and dislike I felt went as far as having me refuse to attend my 20-year high school reunion.

One of the perks of being home… Access to the ocean!

I think the subject of bullying has been covered often enough in recent years that I don’t need to climb up onto my soapbox, and I certainly don’t need to explain the reasons why bullying is bad. Suffice it to say that once my martial arts skills progressed significantly, the bullying magically stopped. Imagine that.

All jokes aside, I took a step towards personal healing today as I stepped into that long-hated institution and walked the very halls that were the place of my subjugation. I walked straight to the administration office and introduced myself to the secretary. A very kind woman, she invited me to walk through the main area and look at the graduation mosaics, which would certainly yield a photo of me from twenty three years ago!

I would have loved taking a few photographs, but I thought I would avoid the complications of a random adult male snapping photos inside a high school’s hallways! It did spark an idea, though. I asked the secretary if she knew who I could contact in regards to obtaining a copy of my graduation yearbook. I never got one; in fact, I’ve never even seen it.

The good news is that she believed that there would be spares in the school library and that any extras could certainly be sold. She took my name and contact number and promised to look into it and get back to me. I left the school property with a renewed sense of healing as though I had found a way to bridge a gap that has existed in my personal timeline for the past two decades.

I’ve always said that it’s an important thing to remember where you came from. This helps guide you to where you may be going and your development as the person you’re meant to become. I have a lot of bad memories from my school years; some medically-related, some bullying-related. And some of this has made it difficult for me to recall the good times I actually had through school.

And although I hadn’t planned on being home in northern New Brunswick, the unexpected change in travel plans may have yielded something positive. Even if life doesn’t care about your plan, it doesn’t mean it intends something bad. Sometimes it’s just a matter of perspective. ☯

A Strange Odyssey, Day 4…

They say you can’t go home again, but there’s definitely something to be said for doing that exact thing. I woke up this morning and checked out of my hotel. With the sudden changes in my plan and an additional stop added to my week, I decided there was nothing to be gained by staying at a hotel. I decided to hit the open road and go visit my parents on the north shore of New Brunswick.

My morning was an uneventful few hours of coffee and reading, followed by my last appointment in Fredericton. The appointment went well (I caused a few laughs, as usual) and I hit the open road as soon as it was done. After three days of having a rental vehicle, I finally figured out how to sync my cell phone with it so that I could listen to music, place phone calls through the car’s speaker system and use the talk-to-text function.

Lush, forested hills and appalachian mountains, coupled with curving highways

I stopped at a gas station in a city called Miramichi and got some caffeine. then I carried on to Bathurst, where I was able to stop in and have a brief chat with one of my oldest friends. My karate instructor’s son, actually.

I got back on the road and made it to Dalhousie just shortly after 6:00 pm local time and met up with my parents. My father, ever the charmer, took one look at me and bellowed “WHAT THE HELL ARE YOU DOING HERE?” Now, just to be clear, despite being confined to a wheelchair, my father is a very large, very intimidating man.

His second major complaint was that I didn’t bring his grandson with me! What can i say? You can’t please everyone. My mother and I stepped out and enjoyed supper out coupled with conversation. Now, as I sit in a local coffee shop (because they have internet) I’m taking it all in and wondering how I got here.

The mountainy side of Dalhousie (yes, my vehicle was parked when I took the photo)

Last week i was planing and prepping for a five-day stint in Fredericton before flying back to Saskatchewan. Now, I’m sitting in my home town having coffee and letting the childhood memories flood in. It’s a nice and unexpected turn of events to be able to see my parents. but I still can’t wait to get home to my family.

It would take a lot to flood this town!

I’ll be home for a few days until my next appointment. Following that, I’ll be making my way back to Fredericton for the last leg of my journey and the return home to my family. I’ll keep you all posted on the shenanigans I get into while here. ☯

A Strange Odyssey, Day 3…

Today was a good day. I actually managed to get a full night’s sleep last night, which is more than I can say for the previous three nights. I should also mentioned that I’ve gotten through the entirety of the work day without slamming my head into anything, so… there’s that.

But it has been a genuinely good day. I met some interesting and fascinating people and got a glimpse into a potential future path. I nearly had a heart attack, considering I left and went on to other things without bringing my prized fedora (yes, that’s right! I wear a fedora! What of it?) I had to make my way back to retrieve it.

The Odyssey is far from over. In fact, it has been extended. It seems there will be another stop on the journey; one that was unexpected until yesterday. But as much as it pains me to be far from my family for several days longer, I will have the opportunity to pay a visit to my parents.

In the meantime, I’ve been able to enjoy the City of Fredericton and get a small taste of back home. For example, I had the pleasure of enjoying an Alpine beer during supper last night. I haven’t been able to find Alpine anywhere in Saskatchewan for the past ten years. It’s a little thing, but it was nice to experience it.

That’s it! Not exactly a long or comprehensive post. What can I say? They can’t all be winners. I managed to get through the day without getting hurt or hurting anyone else. I didn’t have anything weird happen to me and I didn’t glare at anyone on the highway. Granted, the day ain’t over yet! Hey, I’ve even managed to get my blood sugars under control! I guess we’ll see what the rest of the week will bring. ☯

A Strange Odyssey, Day 2…

I’ve always heard that things start to slow down as a person reaches my age. Considering how much of myself I put into everything, I never really believed it until today. But, man…

I suffered through yet another near sleepless night. The person in the room next door decided to be a total jack ass and try to open the adjoining door between our rooms. This resulted in my eyes popping open and vaulting out of my bed like a maniac. It was difficult to return to slumber after that.

I woke with my alarm at 5:30, wondering why the hell my alarm was going off at 5:30! When my senses cleared and I remembered where I was, I hopped out of bed and started my day.

The first half of my morning was pretty standard; administrative testing in multiple choice form. Although still a touch on the stressful side, it wasn’t anything I haven’t done many times before. The hard part would come later as I would have to run a physical assessment.

I chose to skip lunch, as eating would have had me running the test on a full stomach. This means that although I wasn’t feeling full or bloated when I got to the physical test, I was certainly hungry, which isn’t much better.

When my turn came to run, I took the starting line. I felt confident. After all, this was also a test I’ve done many times before. That confidence may have proved to be exaggerated. The first three out of six laps were easily doable and I was able to maintain a decent pace.

Right around the midway point of the fourth lap, the muscles in my legs turned lactic and I started to struggle. By lap five, my lungs turned to liquid fire and my legs and body decided to start ignoring the signals I was sending them to keep going. I forced myself through the final lap and moved on to the resistance aspect of the assessment, which included a number of semi-circles using a specialized weight machine. All of this had to be done within a specific number of minutes. As I had been warned I was nearing the time limit, I gave myself a final push and completed the last two semi-circles.

on the last semi-circle, the sole of my left running shoe dragged on the floor for about a half inch. That’s all it took. My weakened legs buckled and I went down. Then I drove all 210 pounds of my bulk head-first into the brick wall and crumpled to the floor unceremoniously.

Next thing I know, I have the instructors and several of the candidates standing over me. My face was numb, the left side of my skull was throbbing and I was seeing stars. My only concern was whether or not I had passed the test. Evidently, I made it but with only seven seconds to spare. I knew I had a hard head…

I took a couple of minutes to collect myself and finished the remainder of the test, which was an untimed portion. Once I knew I had passed, I stumbled back to my hotel and grabbed a shower and passed out for an hour. I think it may be time to get some food. This was day 2 of my strange odyssey. I have to make it through a full week. I wonder what the following days will bring…☯

A Strange Odyssey, Day 1…

Life doesn’t care about your plan. I’ve written about that on several occasions. In fact, I’ve always come to think of life as being a story that is unique to me. We all know how everyone’s story begins and ends. But it’s the chapters in between that allow us some control on the rudder as we sail through life.

This morning, I woke up a few minutes before my alarm went off. That usually drives me crazy but considering I woke up at 2:30 this morning, it was welcome as I didn’t want to wake my wife. I especially didn’t want to wake my son and cause havoc in the household right before I left.

Although I had gone to bed early enough to allow for almost seven hours of sleep, I barely got more than two. The prospect and anxiety of my trip weighed heavily on me and kept sleep from taking over. I kissed my wife goodbye and looked in on my son, who was blissfully snoring away (lucky little jerk).

I stepped out of my house and into the morning chill. Although it can hardly be called winter, it was only 4 degrees Celsius this morning. I could see some mild frost on the roof of a vehicle parked at the curb. The taxi I had pre-ordered pulled up to the curb and I hopped in.

I was dropped off at the Regina International Airport and made my way up to the security gate. I made it through without issue and boarded a plane that would usher me towards the next chapter of my life. The odyssey had begun…

The morning sun starting to rise over the Prairie horizon

The first leg of my flight went without issue. Better than usual, in fact, as I had the benefit of having a vacant seat next to me. This meant that I could sprawl and not deal with the awkward, uncomfortable pressing of my body against someone else’s for two and half hours.

I landed in Toronto around 10 o’clock local time. I had just over an hour to spare before making my connecting flight. I grabbed an overpriced burger from one of the food court eateries and stuffed my face with ravenous enthusiasm. Lack of sleep, stress and anxiety tends to work up an appetite.

The second leg of my flight left on time and also went without issue. Unbelievably, I was once again the only occupant in my two-seat row. Was it possible that for the first time in a couple of years, my luck was turning positive? Would this luck hold out over the week to come?

I landed at my destination and picked up my rental car. I had arrived. I checked into my hotel and now I sit before my keyboard with hope and grim determination for the challenges to come during the week.

New Brunswick’s Provincial Capital

I’m in Fredericton for the next five days. I’m trying hard to understand how I got here or what incorrect choices I may have made that led me here. But at the end of the day, I acknowledge that no matter what my plan may have been, life doesn’t care. It throws whatever curve balls it may choose.

I’m therefore going to face this week’s challenges the same way I’ve faced every other obstacle in my life: with a hand on my heart and a fist towards the target. When the dust clears, I’m certain things will be better. I’ll keep y’all posted! ☯

Learn To Count Past Twenty-Five!

Humans are creatures of habit. I’ve written about this before, and it’s no less true than it was when I wrote specific posts about it. And despite this truth, habits can often have a nasty HABIT (see what I did, there?) of leaving us in a slump.

Take your fitness as a prime example. Remember a time when you found a workout that suited you. Maybe it was the style of workout. Maybe it was the specific exercises involved or the amount of sets or reps that were included. Maybe you started jogging or cycling the same route, day after day. No matter the reason, you enjoyed this workout and started doing it regularly.

The problem with this type of habit is that it can lead you into a slump. I know someone who always used to warm up with the same number of push-ups. Every workout, the exact same number of push-ups… His claim was that always doing the same number of any exercise allowed him to know his body well enough to realize if something was wrong, if a muscle was pulled or something in his body wasn’t quite right, he could compare it to the last time he did that specific number of push-ups. Although this sounds like a good theory, it is inherently flawed. You can’t grow and progress without pushing yourself beyond the limits you’ve imposed on yourself.

Imagine that every morning you wake up, have your coffee then head downstairs to your workout area to get a sweat on. You grab some 25-pound weights and do bicep curls for 3 sets of 20 reps. You do this same routine, every morning. Maybe you get a light sheen of sweat on your brow, maybe you don’t. The problem with this sort of a routine is that it doesn’t have the results that weight exercises SHOULD have.

When you weight lift, it causes microscopic tears in the muscle tissue. These tears cause the healing process of your body and encourages your body to develop to prevent that same damage in future workouts. This means that once you’ve gained everything you can out of those 3 sets of 20 reps, you either need to increase your weights, increase your sets or reps or start doing something different.

Routines can be a good thing. They’re constructive and can help you in many ways. Habits, however, are a different story and are what can cause a slump.

Don’t be afraid to change it up. If you’re a weightlifter, go take a bike ride. If you’re a marathon runner, do some light weights. One of the most difficult aspects of challenging yourself is being able to step outside of your comfort zone and do something different. ☯

The Times, They Are A-Changin’…

The world is a constantly evolving creature. Much like each individual person grows and alters with their environment, the world as a whole tends to follow suit. Aspects of the world that don’t move along with the times tend to get left behind, almost like the weaker member of a herd that gets ditched to the rear of the pack. Such is the nature of life.

This concept tends to apply to most aspects of our society. Just think back to the decades preceding the internet. Landline telephones and phone ordering through catalogues were all the rage. But landline telephones have essentially gone the way of the dinosaur and most retail companies no longer entertain the aspect of a catalogue, especially with shopping sites like Amazon floating about. The industry had to follow the times.

The same applies to the business world. Most little mom and pop businesses are slowly disappearing in favour of large chains. Most people tend to forget that those large chains originally started off as mom and pop chains. That being said, it’s important for smaller businesses to understand that they have to keep up with the times as well.

Time for a story…

Last week, I had an unfortunate run-in with a local business. Despite my best efforts to meditate and keep a cool head, I often tend to let my mouth run off before I can stop it (I can almost hear my wife’s head bobbing in agreement…) This generally tends to happen most when I’m dealing with stupidity! But as usual, I digress…

For liability purposes, I won’t name the business in question nor will I specify what the problem was. But needless to say, we had an emergency within the home that required professional help. Given that it was a Sunday afternoon, our options were limited and we already knew we would likely be paying a hefty amount for calling someone out on a weekend.

While I was running around like a chicken with its head cut off, my wife was calling the only available option. The person we called, who was obviously the business’ “on call” person, gave us an unreasonably expensive hourly rate and advised that regardless of job length, we’d be billed for a minimum of an hour. I’m not saying I was happy with that, but I expected it. Our situation was dire, so we had no choice.

The nail in the coffin came when we asked to be billed or invoiced, since we were trying to keep things under control at the house and couldn’t leave until the issue got rectified. The on call person made it clear that he would require payment on site and that if we didn’t have it, he wasn’t coming. Just to be clear: He didn’t say he COULDN’T come or that his company’s policies wouldn’t ALLOW him to come. Her very much said “I’m not coming.” I would have likely discussed the possibility of letting him do the work while I went out and got some money, but he couldn’t give us an idea of how long it would take. Hence, no idea how much money to go get. I asked how he expected us to arrange payment if the job ended up taking a few hours and we had no idea how much money to obtain. He seemed unmoved by our plight.

I won’t go as far as to say that I begged, but I repeated the urgent need to be billed or invoiced, which he curtly and adamantly refused. When I began explaining that most businesses in the city would usually bill for payment at a later date, he made it clear that his business has always done it this way and that they’ve done it this way for over thirty years. He also seemed insulted at being compared to these other businesses. The conversation pretty much ended there.

We weren’t able to get anyone else to come help until the following day. The delay caused a mess and some mild damage within our home. I don’t think I need to explain that I was NOT a happy camper.

I consider myself somewhat “old school” in the sense that I’m the last person to jump online and start bashing a business that gives me bad service (or in this case, no service). As a general rule, I’ll simply avoid using said business in the future. But I have to say, this business pushed my buttons.

When I started to read some of the reviews of this business online, I came to realize that they had a history of problems of this nature with a number of clients. This led me to wonder what has kept them in business for as long as they have been, considering the person we had to help us the following day went above and beyond what we needed and at almost half the cost!

Folks, the world won’t stop changing. That much has been made clear, over and over again. So for the business owners out there, I’m the last person who will ever say that the customer is always right. But in the interest of continuing to have a prosperous business, the customer does still need to be ACCOMMODATED.

Just because something has “always been done this way” doesn’t mean it is right. It may no longer be a viable method of performing your specific task. And this is true of all things in life. We often spend our lives in a routine setting. But eventually, the routine may need to be altered in order to keep up with the ever changing face of the world. Food for thought… ☯