Ah, bureaucracy… Apparently the world is incapable of living without it. One of the big reasons I came home this time around, was to see to certain things. First, I had to ensure that my parents’ funeral and burial arrangements were taken care of. Certainly a morbid reason for coming home, but the funeral home that they engage their prepaid contracts with had apparently closed and I had to ensure that their contracts had been carried over to someone else. Second, I needed to storm the local hospital and get some answers around how/why my father is paralyzed and what caused it. For fuck’s sakes, the man himself doesn’t know what happened! Can you imagine, a prisoner in your own body and no one around you is/can tell you what happened or why??? I called several times while my father was IN the hospital and never got answers or calls back, so I didn’t really anticipate getting any now. Hence, here we are.
My day yesterday started pretty normally, all things considered. Although not a vacation, I was able to sleep in a bit and woke to an alarm that was later than it would be back home. Well, later as seen through the lens of this time zone. 8 am here is actually only 5 am back in Saskatchewan so if we want to get technical, I’ve been waking up earlier while here. But whatevs… After a breakfast of hard-boiled eggs and yogurt, I started planning out my day. I started by doing a quick load of laundry at the hotel. I had anticipated doing this only once during the week I was here, so that I wouldn’t be traveling with dirty clothes. Unfortunately, it’s been so damn hot here (it reached 41 degrees yesterday, or 105 for you Fahrenheit folks). Usually, by the time I get back to the room, I’ve sweated and dried off more than once and I’m burning through clean clothes like a teenager trying on outfits. This led me to start my morning by doing a load. That’s when I discovered something interesting. It is nearly impossible to find single-use laundry detergent. I usually see that shit all the time, back home. In convenience stores and such. But not here, Luckily, with the help of a friend, I found a package with three packets for single use. Satisfied, I headed back and planned to start my load. Lo and behold, the packets were for a “sink rinse” and not an actual washing machine. I didn’t know what effect this would have on in the machine but luckily, I was able to buy a small box from the front desk (at a ridiculously inflated price, of course.
Once my laundry was done and I was showered up and ready to go, I hit up the funeral home. So, here’s the scenario… My parents prepaid for all their funeral arrangements about fifteen years ago. Caskets, services and burial, everything was taken care of. Smart, right? More people should be that proactive. It SHOULD be saving me a bunch of problems in the eventuality that one of them departs. The problem? The funeral location in Dalhousie that holds their contracts has closed. This was a problem in May when I came by but I wasn’t able to get any answers or speak with anybody. This time, I found a branch of the funeral home in Campbellton. I spoke to a very nice man who indicated that all contracts were actually housed at his location, and always had been. This was interesting. He also indicated that since Dalhousie’s undertaker/embalmer had retired approximately ten years ago, the Dalhousie location was used only for services. Preparations were all done from the Campbellton location. He indicated my parents’ contracts were filed and in place and would be honored when the time came. Cue one sigh of relief, right about here…
My next stop was the hospital. Just for a bit of context, the Campbellton Regional Hospital is the only hospital within approximately one hour. There are clinics, walk-ins and private doctor’s offices sprinkled around but this is the only hospital. It’s also where, for approximately one month, my father was brought in for pneumonia, suffered lung failure and was intubated, suffered an undiagnosed stomach bleed that they never remedied and had what we thought at the time, may have been a stroke. He went in as a man whose legs didn’t work and returned to the nursing home as a man whose legs didn’t was paralyzed. The salt in the wound? NO one updated me. No one called me. No one explained to me what happened. They should have and it wasn’t for a lack of trying. I called the hospital three times over the course of the following two weeks. Nothing. No answers, no conversation with the doctor. Usually a generic “someone will call you back.” Then no one would. Silence. Wonderful, right? That’s why I decided that my only option was to come out here and deal with it in person. It’s much harder to ignore and dismiss someone standing in front of you than to ignore and email or fail to return a call.
I walked into the hospital yesterday with a grim determination to get answers. Someone had to know something and damn it, I was going to find out who. As I walked into the hospital, I contemplated stopping at the main reception desk and inquiring. Instead, I decided to start at the source; the ICU. I walked into with the confidence of a man who belonged there and had every reason to be there. I heard my wife’s cautious voice in my head, “Don’t do anything to get yourself arrested…” Not for the first time, her sage words helped calm me and I recognized that I would likely catch more flies with honey. I made my inquiries and asked about obtaining the information. I was told I would have to speak to the hospital archives. Okay, great. They had an orderly walk me there, which was nice. So far, so good. I’m being helped and nobody has stone-walled me. Maybe this would go smoother than I thought. I was about to be proven wrong.
I walked into the archive department and explained my inquiry. The clerk asked me if I had Power of Attorney for my father. Yes, I do. Provided it and she read it. She argued that my mother was listed as Power of Attorney. I explained that she had dementia and no longer holds decisional capacity, meaning the Power of Attorney reverts to me. She stepped out to the back and came back and asked if I had Power of Attorney for my mother. I said that I did but what did that mean? I was there for my father. She explained that her boss indicated that if I could provide mom’s Power of Attorney as well, it would suit their purposes. I’m usually hesitant with things like this but it’s a fucking hospital! They should actually have a copy of both their Powers of Attorney on file. They’ve both been in the hospital and have had their respective Attorneys acting on their behalf. But whatever got the job done, so I explained I would have to walk back to the car and retrieve it. No problem. Okay, back into the heat, get mom’s Power of Attorney and head back in. The air conditioning in the hospital was splendid.
The clerk’s boss was waiting when I came in and took the additional papers from me. She then argued that my uncle Danny was named as Power of Attorney for my mother, not me. I explained that my uncle Danny would not act in this instance, so the Power of Attorney reverted to me. I’m not sure why this was so complicated for everyone to understand. I’m not a lawyer and I can read that document and understand it clearly. Granted, i run a provincial regulator and read legislation on a daily basis, so there’s that. I then placed both my feet firmly in my mouth. I asked what the difference was for my mother, since the Power of Attorney doesn’t prove she had dementia, so it’s pointless to argue over it. They agreed and requested I get a copy of her physical assessment from the nursing home, showing she was deemed as having dementia. Okay, NOW my blood pressure is starting to rise. Excuse me? I understand filling out forms and doing things properly, but it was starting to border on the ridiculous.
I filled out all the appropriate forms and included my email address so that they could email me the materials I asked for once they were reviewed. New Brunswick’s legislation allows them 30 days to complete their review. I’m nothing if not aware of how legislation works. They indicated they couldn’t promise anything but it would be helpful if I could get my mom’s assessment paper work from the nursing home. Like most family members and speaking strictly in generalities, I’m not a big fan of the nursing home or their staff. I understand that everyone is overworked and understaffed but when it comes to a loved one’s wellbeing, there should be an exception to that rule. My parents don’t get the care and attention that they need or deserve. For this reason, I usually have little use for the staff, which is why I was able to breeze in and out of there to visit my folks without engaging anyone. Now, I would have to intentionally do so. Great. I left the hospital thinking I was at least making headway and would soon have some answers.
Once I got back to the car and allowed the A/C to properly cool my head, a thought occurred. My uncle took care of admitting my mother and having her assessment done in my absence. I asked if he had copies of the paperwork. He indicated he did and would dig it up this evening and I could meet him shortly after supper to retrieve it. Perfect! I wouldn’t have to deal with the nursing home. I took solace in this and went to a local coffee shop and relaxed with a coffee and a piece of sugar pie. Exhaustion from the heat and the emotional ups and downs were starting to take their toll. I relaxed for about an hour before returning to the hotel room and refreshing myself, then hit the road for Dalhousie. I toured the town, visited my old high school, wandered the front street and sat by the water front, watching the waves lap gently against the rocks, with the breeze blowing and seagulls screeching overhead. I was in the midst of a fully stereotyped Maritime scene when I remembered that there was a family member I hadn’t taken the time to visit yet; my brother.
The cemetery where my brother is located is on the top of a quiet, scenic hill. Overlooking the bay, there’s no better place in the area for quiet contemplation and remembering one’s departed family members. I don’t pray, talk to the headstone or any of the usual activities that many engage in when they visit a graveyard. For me, it’s more a sign of respect t for my brother that I attend his burial site and just BE there; a symbol of the place where his physical form was last ON the earth before being placed below it. While I stood there in silent reverence, I took a moment to glance up at the headstones for my grandparents and my parents. It always sends a small chill down my spine, as my name and date of birth are included on my parents’ headstone as well. I apparently have a plot available right next to my brother, placing me between him and my parents. But as I looked up at my grandparents’ headstone, something caught my eye; my grandfather’s brother, whom I had known all my life, apparently passed away last year. WTF??? I would have assumed my uncle Danny would have mentioned it to me, but never did. Another fun little notch on the checklist of bullshit for this trip. But I digress…
A brief visit to Danny’s house revealed that he had none of the paperwork he thought he had and certainly no copies of mom’s assessment. Great. Back to square one, except I lost the day relaxing when I should have just taken the initiative instead. I made my way back to Campbellton where I enjoyed a late dinner alone before returning to my room. So this morning, once I’ve showered and shaved, I’ll be heading back to Dalhousie once again to try and get some answers and paper work. I’ve never seen such a complicated process to simply get answers about a medical condition in my life. Hopefully, I’ll have better luck in getting this done today than I did yesterday. Although it’s been nice to see some people that I know, I miss home and my family. I have another three days here and I’m just hoping that the wildfires down south won’t prevent me from leaving. I’m honestly not sure what I’ll do, if this becomes the case. But for now, time to pull my socks up and get the day going. ☯️