In Canada, making a doctor’s appointment and having it be convenient is something of a challenge. Modern trends within medical offices have changed somewhat over the past twenty years, and not all of it has been in favour of the patient.
The days of seeing your family doctor on the day and time of your choosing are long dead, and an unknown receptionist at the end of a phone line will usually respond to your objections by saying “this is the only availability the doctor has at the moment.”
As a diabetic, I have often been faced with the dilemma of scheduling necessary appointments based on my availability. The safe bet is that I usually have to take a day off from work in order to accommodate and accept an appointment to see my doctor.
Once at the appointment, safe money says you won’t be getting beyond the reception desk at the time you were allotted. In fact, you’ll likely wait anywhere from forty to sixty minutes to get in to your “scheduled” appointment. And a common practice to medical offices these days is to restrict the patient to “one problem”. This means that you may have a few issues to bring up to your doctor, but in the interest of getting you in and out as fast as possible your doctor will likely require you to make a subsequent appointment for any added issues you wish to bring up.
Have you experienced this? Let’s say that you have a persistent cough, intestinal distress and your left knee is swollen and painful. Your doctor may only allow you to bring up one of those ailments for diagnosis and require you to return for the others.
Now, let’s be clear on something: doctors are overworked! Don’t believe me? Here’s the reality: In general, becoming a doctor in Canada takes approximately ten years. This includes obtaining an undergraduate’s degree, going to medical school and doing some form of residency. And that doesn’t include the additional time required for specialization.
Once all those steps have been achieved, doctors need to stay current on recent advancements and developments, study and familiarize themselves with all their patient files, write reports and referral letters as well as attend conferences, sit on various boards and committees and spend time in hospital. This is all AFTER spending full days within their medical practice, seeing the patients who complain that they had to wait the added thirty minutes.
Pretty brutal, right? Would you want to do that much work? The average resident works between 70 to 100 hours a week! And it doesn’t get much better once they complete their residency.
Most people see doctors and think “Oh, they make a wonderful salary. I’d love to make as much money as a doctor!” Although most doctors average a little more than $225,000 a year before taxes, the amount of debt and student loans amassed while getting to the finish line of their “MD” can easily match that, and it can take decades to pay back.
The face of medicine has certainly changed since I was a child. I remember walking into a doctor’s office and getting in within minutes of arriving. That still happens on occasion, but it’s become a rare occurrence. And there are good reasons for that. Most times, even while in clinic, doctors can get called away for emergent situations or to deal with an ongoing issue with one of their patients at their local hospital.
I guess my point is that patience is required when dealing with your medical practitioners. Although it would seem that you shouldn’t need to, it’s important to remember that your doctors are people too! And like everyone else, they’re fighting battles you know nothing about! ☯